Teachings
Christlike Character & Relationships
Not a Harsh Voice
By Juliene Audrey Sizemore
When the people at Bountiful heard the voice of God, Mormon specifically described how He spoke:
“It was not a harsh voice, neither was it a loud voice” (3 Nephi 11:3).
Yet the voice was powerful. It pierced those who heard it to the center and caused their hearts to burn. God did not need harshness, loudness, or emotional force to establish His authority, and that pattern gives us a standard for our own communication.
The Lord does not want us speaking harshly to one another. Becoming like Jesus Christ includes learning to exercise our strength, authority, emotions, and influence as He does. The Church of Jesus Christ of the Kingdom of Zion teaches that those preparing for Zion are to develop a living relationship with Christ, learn to recognize His voice through the Holy Ghost, and become more like Him in character and purpose (see “Who We Are,” The Church of Jesus Christ of the Kingdom of Zion).
President Gordon B. Hinckley taught:
“Quiet talk is the language of love. It is the language of peace. It is the language of God.”
— Gordon B. Hinckley, “Cornerstones of a Happy Home,” Husbands and Wives Fireside Satellite Broadcast, January 29, 1984.
He warned in the same address that when voices rise, small differences can become larger conflicts.
A Christ-centered home can be joyful, active, and full of life. There are times for laughter, music, excitement, celebration, and loud play, but our ordinary way of speaking to one another should be gentle and respectful. Lowering our voices is one practical way to lower the emotional energy of our interactions and make greater room for peace.
Reverence Invites Revelation
The Holy Ghost speaks quietly. The scriptures call His influence a “still small voice” (1 Kings 19:12; Doctrine and Covenants 85:6), and the Lord tells us:
“Be still, and know that I am God” (Doctrine and Covenants 101:16).
Elder Boyd K. Packer taught:
“Inspiration comes more easily in peaceful settings.”
— Boyd K. Packer, “Reverence Invites Revelation,” October 1991 General Conference.
He connected revelation with quiet, stillness, peace, and the Comforter in that same address.
We understand this principle naturally in the temple. We lower our voices, move differently, and allow periods of silence because the quiet serves a sacred purpose. Reverence helps us turn our attention toward God and notice impressions that are easily missed when our minds and surroundings are constantly filled with noise. Church teaching likewise connects reverence with greater sensitivity to the still small voice and personal revelation (see “How Does Reverence Help Me Receive Revelation?” Sunday School: Come, Follow Me, The Church of Jesus Christ of Latter-day Saints).
I have taught my children throughout their lives with a simple comparison: the Spirit is like a mouse. If we are loud and obnoxious, we scare it away. The comparison is simple, but the principle is important.
This does not mean every loud sound drives away the Holy Ghost. Laughter does not offend Him because it is loud, nor does joyful music, energetic play, or a shout made for a legitimate reason. Spiritual impressions are gentle, however, and an atmosphere filled with irreverence, agitation, contention, or constant emotional noise makes them much harder to recognize. The Spirit can also be grieved by unrighteous behavior (Doctrine and Covenants 121:37).
There need to be times in our lives when we intentionally become quiet. Prayer needs space, scripture study needs attention, and important decisions sometimes require us to separate ourselves from distraction and listen. After an emotionally difficult interaction, we may need stillness before we can discern what the Lord is teaching us. A family also benefits from sacred moments in which ordinary noise is set aside so that everyone can worship, listen, ponder, and receive.
If every quiet space is immediately filled, we make it harder to hear a God who often communicates through a whisper.
Lower the Emotional Energy
Volume affects more than how far our voice carries; it affects the emotional energy of an interaction. Consider something ordinary: someone calls across a room and receives no answer. The message is repeated more loudly, and when there is still no response, irritation begins to enter the voice. The other person finally answers at the same volume. Nothing serious was wrong at the beginning, but the interaction has already become more emotionally charged.
That progression is often preventable. A lower voice slows us down, gives us more opportunity to hear our own tone, and helps us notice frustration before it takes control. When a problem is already developing, lowering the emotional energy creates better conditions for resolving it.
Proverbs teaches:
“A soft answer turneth away wrath: but grievous words stir up anger” (Proverbs 15:1).
Emotional energy is not expressed through volume alone. A person can speak quietly while remaining cutting, contemptuous, sarcastic, accusatory, or disrespectful. Rapid speech, interruptions, hostile expressions, and words intended to make another person feel our anger can raise the intensity just as effectively as shouting.
Calm communication therefore requires more than whispering. It requires us to bring our whole manner under control. When tension begins rising, the direction should generally be downward rather than upward: less volume, less speed, less accusation, and less force. That creates room for thought, restraint, and understanding, especially when we are trying to solve a problem rather than merely express our frustration.
Respectful Communication Helps Us Be Heard
Respect includes taking responsibility for whether the person we are addressing is actually able to receive what we are saying. Sometimes we interpret a lack of response too quickly. Someone is absorbed in reading, working, playing, thinking, or another conversation; we speak from across the room, receive no answer, and conclude that we are being ignored.
The people at Bountiful offer an instructive example. They heard the Father's voice more than once before understanding it. Only when they opened their ears and directed their attention toward the sound did they understand what was being said (3 Nephi 11:3–6). Their first failure to understand was not rebellion.
Often the respectful solution is simple: approach the person, say the person's name, gain their attention, and then speak. This is particularly important with younger children, who are still developing the ability to disengage from an activity, redirect attention, process what is being said, and transition to something else. A delayed response can sometimes reflect immaturity or absorption rather than deliberate defiance.
Approaching someone requires more effort than shouting from another room, but love is willing to make that effort. Respect also affects whether our message is understood after we have gained attention. When another person feels attacked, the tone of the interaction can become more memorable than the actual concern, and the person may begin reacting to how we are speaking rather than considering what we are trying to communicate.
Doctrine and Covenants describes righteous influence as:
“Persuasion, by long-suffering, by gentleness and meekness, and by love unfeigned” (Doctrine and Covenants 121:41).
If our purpose is truly to communicate, our manner should help the message be received rather than compete with it.
Gentleness Is Strength Under Control
Gentleness is not weakness; it requires self-government. Strong emotions are part of mortal life, and we become tired, hurt, frightened, disappointed, overwhelmed, and angry. Christlike self-control does not require pretending those emotions do not exist. It requires refusing to make another person bear the uncontrolled force of them.
James taught:
“Let every man be swift to hear, slow to speak, slow to wrath:
For the wrath of man worketh not the righteousness of God” (James 1:19–20).
Alma gave Shiblon similar counsel:
“Use boldness, but not overbearance; and also see that ye bridle all your passions, that ye may be filled with love” (Alma 38:12).
A bridle does not eliminate strength; it directs it. We can address something serious without yelling, establish a boundary without contempt, and correct something that is wrong without humiliation. Anger does not require a harsh tone.
Doctrine and Covenants 121 allows direct reproof when moved upon by the Holy Ghost, followed by an increase of love (Doctrine and Covenants 121:43). The standard is not passivity; the standard is righteous control of our own influence.
That also means resisting the temptation to assign motives when we are frustrated. If someone fails to respond, forgets something, misunderstands us, or reacts poorly, we may immediately decide that the person is selfish, disrespectful, lazy, or deliberately difficult. Once that judgment is made, harsh treatment begins to feel justified. Being slow to wrath therefore requires us to be slow to condemn, because the Lord's way is strength governed by love.
Quiet Without Control
The principle of quiet communication must never become an excuse to control everyone else's environment. A Christ-centered home is not a silent home. Families should laugh, children should play, and people should sing, celebrate, talk excitedly, work together, and enjoy one another. There are appropriate times to be loud and wild, and greater volume also has practical purposes when someone is in danger, help is needed, people are separated by distance, or unavoidable noise makes ordinary speech impossible.
The doctrine concerns how we govern ourselves, particularly in ordinary communication and moments of tension. We should not demand that everyone else remain quiet simply because we personally feel overstimulated or need stillness. When more quiet is needed than the present situation reasonably allows, we can seek it ourselves through another room, a walk outside, private prayer, time in nature, or another peaceful place.
There may also be shared times that are properly kept reverent because of their purpose. Family prayer, worship, scripture study, sacred ordinances, and moments when people are deliberately seeking revelation are not ordinary recreational time. Reverence serves what is happening there.
The distinction is between protecting something sacred and trying to control other people for our own comfort. Peace imposed through control is not the peace of Christ.
Walk the Quiet Ways of the Lord
The voice of God at Bountiful was neither harsh nor loud, yet it pierced the soul. His manner teaches us something about the kind of people we are trying to become. Our homes do not need less joy; they need less unnecessary emotional force.
A gentle and respectful tone can become our ordinary way of speaking. When someone cannot hear us, we can approach rather than immediately becoming louder. When tension rises, we can deliberately lower the emotional energy instead of adding to it. When something difficult must be said, we can say it clearly without harshness, and when we need stillness, we can seek it without demanding that everyone else become quiet.
Most importantly, we can intentionally preserve times and places where our lives become still enough to hear God. The desired change is simple: speak more softly, treat one another with greater respect, and stop allowing unnecessary emotional intensity to govern our interactions.
A Christ-centered home can be energetic, joyful, and full of life while still having a prevailing spirit of gentleness and peace. We need to hear one another, and we need to hear the Holy Ghost; our manner of speaking should make room for both.